Ensuring Unparalleled Quality
At New Directions Australia, our unwavering commitment to quality begins with the meticulous selection of our suppliers. We believe that the foundation of exceptional products lies in partnering with reliable and responsible suppliers.
Before a supplier is confirmed as part of the New Directions family, we undertake a rigorous process. This involves requesting comprehensive documentation and samples for thorough evaluation and approval. This stringent approach ensures that every supplier not only aligns with our standards but also contributes to the superior quality that defines New Directions Australia.
By prioritising transparency and excellence from the very start, we set the stage for products that meet the highest standards of quality and reliability.
Proudly Animal Testing Free, we believe in cruelty-free beauty and household products. New Directions Australia is proud to source from suppliers and producers who do not undergo animal testing.
To obtain a copy of our policies, click the image below to open a PDF.
Accreditations
At New Directions Australia, we take pride in upholding the highest standards of quality and ethical practices. Our commitment to transparency and excellence is reflected in our certifications from leading organisations:
The Australian Certified Organic (ACO) certification is a recognised standard for organic products in Australia, ensuring that goods meet stringent organic farming and production practices. This certification covers a range of products and requires adherence to principles such as avoiding synthetic chemicals, genetically modified organisms, and environmentally harmful practices. ACO certification is a mark of quality and authenticity, providing consumers with confidence that the products are genuinely organic and produced with a commitment to sustainability and ethical practices.
The COSMOS certification is a globally recognised standard for organic and natural cosmetics, ensuring that beauty and personal care products meet stringent criteria for ingredient quality and environmental impact. Managed by the COSMOS-standard AISBL, this certification encompasses a range of guidelines that products must follow, including the use of natural and organic ingredients, sustainable sourcing, and environmentally friendly manufacturing practices. COSMOS certification offers consumers assurance that the products are truly organic or natural and produced in a way that respects both the environment and ethical standards.
The Organic Food Chain (OFC) is a reputable certification body committed to ensuring the integrity and authenticity of organic products in Australia. Their organic certification program is designed to verify and authenticate food and agricultural products that meet stringent organic standards. By adhering to rigorous criteria and guidelines, the OFC certification offers consumers confidence in the quality and sustainability of organic products. From the cultivation of crops to the processing and packaging of goods, the OFC certification process encompasses every stage of production, fostering transparency and trust within the organic food chain.
New Directions holds ISO 9001:2015 certification, a testament to our commitment to quality management and assurance.
This international standard sets rigorous criteria for:
Our cosmetic products adhere to Good Manufacturing Practice (GMP) ISO 22716 standards, ensuring quality, consistency, and compliance with applicable requirements. Being ISO certified means our customers receive products of the highest quality through our internally audited systems. Certified by SGS, a globally recognised certifier, our GMP audits benefit customers by:
Relates to Australian Standard 4736-2006 for Compostable and Biodegradable plastics.
The Australasian Bioplastics Association launched Australian Standard 4736-2006, compostable and biodegradable plastics - "Biodegradable plastics suitable for composting and other microbial treatment" which is known as the 'seedling logo' certification system throughout Australia and New Zealand. The seedling logo clearly identifies and differentiates packaging materials as biodegradable and compostable. To be certified compostable and carry the seedling logo, suitable biopolymer materials must undergo a stringent test regime outlined by AS4736 and carried out by recognised independent accredited laboratories to the AS4736 standard.
As proud members of APCO, we actively contribute to reducing the environmental impact of packaging. This not-for-profit organisation collaborates with government and industry to promote sustainable design, recycling initiatives, and circular economy projects.
FSC is an international non-profit, multistakeholder organisation established in 1993 that promotes responsible management of the world's forests via timber certification. By using FSC certified paper stocks you can be assured that your packaging is being sourced both sustainably and ethically throughout the supply chain.
Relates to Australian Standard AS 5810-2010 for Home Compostable plastics.
The Australasian Bioplastics Association launched the Home Compostable Verification Scheme throughout Australia and New Zealand. The Home Compostable Verification logo clearly identifies and differentiates packaging materials as biodegradable and compostable. To be certified compostable and carry the Home Compostable Verification logo, suitable biopolymer materials must undergo a stringent test regime outlined by AS 5810-2010 and carried out by recognised independent accredited laboratories to the Australian Standard AS 5810-2010.